Contractor Reviews
Please share your experiences with contractors who have done work on units at Brooks Tower.
Comments ...
I have been on a quest to find good local and reliable contractors for basic work on my Brooks Tower unit and wanted to share my experience with Tony Capra Plumbing and Heating this week.
I found Tony Capra on Google Local, saw they were located nearby, and visited their website. I called the dispatcher on Monday morning to schedule repair of the water line to my refrigerator and to clean the sink drains in my unit. The dispatcher said that they would be here between 10am and 12pm on Tuesday.
A gentlemen named Ali arrived at 12:15pm on Tuesday (which was close enough to their timeframe for me) and he was extremely efficient, friendly, and knowledgeable. Ali not only completed the work I had schedule quickly but he also shared a lot of information about how plumbing in highrises works and things to be aware of.
Anyway, just wanted to let everyone know about my experience with Tony Capra in case you are in need of a good plumber.
When I did reach her, she said something had happened to their computer systems but that she would waive the trip charge and have someone come out the next day. I explained that I had an appointment and they would have be here before I had to leave, which she didn't indicate was a problem. No one from Lord & Reynolds showed up for a second time and I got a phone call an hour after I had to leave for my appointment saying they were heading my way. I explained how it was an hour after I had to leave and that it was the second time I had tried to schedule the work with them. They told me that people without power are their priority and that they didn't have anything written down about me having to leave for my appointment. I indicated that I thought it was a problem that the woman who was scheduling the appointments didn't communicate these things and they told me that I need to call someone else (I'll say!).
I would highly recommend staying away from Lord & Reynolds Electric Services in Denver. I am on a tight schedule with dependent projects and they just wasted a week of my time. I'll let you all know if I have a good review with an electrician, but so far - no luck.
Yes, we did a remodel job with Paul Davis Restoration in our kitchen and bathroom. Not only did they do a marvelous job, but finished on schedule and on budget. This the scope certainly included plumbing, electric, etc. Our account executive, Eric Richardson went the extra mile. I would recommend these guys.
