Log In

<< Return to Brooks Tower Forum        published Aug 10, 2008 | updated Sep 11, 2008

DirecTV Service

DirecTV service with HBO is included in the HOA fees for every condo at Brooks Tower. Local channels and/or HD DirecTV service can be purchased for an additional charge.

HD service was made available for the first time at Brooks Tower in 2006 though the wiring was damaged in the July 2006 riser fire and was not repaired for quite some time.

This topic is to share any news or discuss issues with the DirecTV service at Brooks Tower.

Comments ...

Name

Comments     * Please exclude links in your comments

Does anyone know when the HD service will be back up and running in the
building? (I assume its still out and that we're running the regular DirecTV
signal still)

Posted: Sep 24 2006, 10:45 PM

Hi John,

You might want to check with DirecTV. I only had one day of downtime and HD
was up and running.

Posted: Oct 2 2006, 08:25 AM

Hello folks,

One of the residents stopped me in the hall and informed me of a post on
this site about the Satellite system.

Regarding HD Service at Brooks, the fire destroyed the satellite equipment
in the electrical rooms on floors 7 through 15. This also caused the recently
installed HD system to crash below floors 28 or 27, therefore there is no HD
service avaiable below those floors. After the fire, Colorado Broadband/Qwest
were able to re-establish temporary basic (non HD) satellite service to all
floors, however the repairs for the HD system were going to have to be put off
until Electrical, Phone, and High Speed Data systems throughout the building
were repaired. The fire damaged the system in a way that it will most likely
require a partial if not complete rebuild of the Satellite system. Services
will stay up for the most part while this is happening. This will involve new
cable, amplification units, special types of splitters, and the such. I am not
certain when the repairs and rebuild will start, but it should be fairly soon.
(I am always the last one to know when things like this will happen)

The fire also damaged the "Off Air" antenna system which allows many of the
residents to receive some of the local denver stations such as channels 2, 4,
7, 9, 20, 31. This system will also most likely be rebuilt, but until that
happens, those who do not receive the local channels through Direc TV will
only get static. There were some issues before the fire with getting all the
local channels to come in, this is due to the fact that the antenna can only
be pointed in one direction and that several of the TV stations have their
towers at different points in the Denver Metro Area. All the local channels
come in clear through Direc TV. (HD Locals are not yet available and may not
be until sometime next year)

If any resident expierences problems with their Direc TV service at Brooks,
they should contact Qwest, NOT Direc TV at 1-877-288-2888

Posted: Oct 12 2006, 07:40 PM

Is anyone getting tired of how often Direct TV seems to be down in this
building. I think (but not sure) that about $80 of our homeowners fees are for
direct TV. I am only here part-time and it seems that the cable is down at
least 2 or 3 times a month. We should be getting a refund of down time.

Posted: Jun 6 2007, 06:21 PM

Ok, I am very confused -- I ordered an upgrade from Direct TV for an HD DVR
--- I have to pay 200.00 for it and an extra 7 dollars a month -- they come to
install it and leave -- then I learn that I cant get any of the local channels
in HD --- I notice on the guide that West or East coast feeds are available --
so I call back the next day --- oh wait they say ... you CAN get local
channels in HD but they have to come back out to do something and it will be
an additional 7 dollars a month plus a 44 dollar "install" fee! --- What is
going on? -- The only reason I ordered the upgrade in the first place was to
watch network TV in HD -- This is crazy -- any suggestions?

Posted: Aug 16 2007, 06:39 PM

Interesting... I have the HD Box as well, but this is the first I've heard
about getting the local channels in HD. However, I don't think I'm interested
in paying another $7/mo. for it. Just having the HD service, we're already
paying $7 for the standard 9 HD channels.

On a related note, after the fire last year that burned up the HD wires in
the riser, they switched my HD box back to the regular signal. Since we don't
get any valuable or timely communication about what's going on with the
DirecTV service, I have had no ideas whether HD service was back up.

So on Sunday night, apparently DirecTV pushed out a software update that
broke my service (according to Qwest that is). When they came out yesterday
(yes, that's right... no Monday Night Football or any TV for 3 days), they
said the HD service is working and switched me back over to it. I don't even
want to think about how long its been back up and we just didn't get any
indication.

By the way, I called the 877 number listed above, pressed #3 for repair and
got the DSL repair group who said they have to transfer me. We all know how
iritating the "I need to transfer you" bit is, so here is the number they gave
me for Qwest DirecTV repair: 800-654-2180 (#3 for Repair).

One a positive note, I was flipping back and forth between the Mets game on
ESPN HD and the Rockies Game on Fox Sports Net last night and the difference
is AMAZING. Incredible. Now we just need to see more HD channels!

Posted: Sep 13 2007, 07:46 AM